Privacy Policy for Textile Vetamax

Effective Date: January 11, 2025

At Textile Vetamax, accessible from https://textilevetamax.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Textile Vetamax and how we use it. By using our website, you agree to the terms and conditions outlined in this privacy policy.

1. Information We Collect

We collect a variety of information from our visitors and customers in order to provide a better user experience. This includes:

  • Personal Information: When you make a purchase, register on our website, or fill out any contact forms, we may collect personal information such as your name, email address, mailing address, phone number, and payment details. This information is necessary to process your orders, respond to inquiries, and improve your experience with us.

  • Payment Information: For transaction purposes, we may collect credit card information or other payment details to complete purchases. However, please note that this information is securely processed by third-party payment processors and is not stored by Textile Vetamax.

  • Non-Personal Information: We may collect non-personal information such as browsing behavior, IP addresses, and other technical data like your device’s browser type, operating system, and referring website. This information helps us optimize our website and improve user experience.

2. How We Use Your Information

The information we collect from you is used in the following ways:

  • Order Processing: To process your transactions and fulfill orders placed on our website.

  • Customer Support: To provide customer support and respond to your queries, requests, or concerns.

  • Personalized Experience: To tailor our website and marketing efforts to better serve you based on your preferences.

  • Email Communications: If you opt-in, we may use your email address to send updates, promotional offers, newsletters, or other information that may interest you. You can opt-out of these communications at any time.

  • Website Improvement: We use collected data, including browsing behavior, to improve our website’s functionality and content, ensuring a seamless and relevant experience for visitors.

3. Log Files

Textile Vetamax follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected in the log files includes:

  • IP addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/Exit pages
  • Number of clicks

This information is used for analyzing trends, administering the site, tracking users’ movements on the website, and gathering demographic information. IP addresses and other such data are not linked to personally identifiable information.

4. Cookies and Tracking Technologies

Like many websites, we use cookies to enhance your experience on our website. Cookies are small files placed on your device that help us recognize you when you return to our site, remember your preferences, and gather information about your browsing behavior.

We use cookies for the following purposes:

  • Preference Storage: To save your preferences and settings for future visits.
  • Analytics: To track website traffic and user interactions, helping us improve our content and user experience.
  • Marketing: To serve you targeted ads based on your browsing history and interests.

You can choose to disable cookies through your browser settings; however, this may limit your ability to fully experience the functionality of our website.

5. Data Security

We take the security of your personal information seriously and have implemented various physical, electronic, and procedural safeguards to protect your data. This includes the use of secure servers and encryption for online transactions. However, no method of transmission over the internet or method of electronic storage is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, which may differ from ours. We are not responsible for the content or practices of these external sites. We encourage you to review the privacy policies of any third-party websites before sharing any personal information with them.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the information is no longer necessary, we securely delete or anonymize it.

8. Your Data Protection Rights

Under data protection laws, you have the right to access, update, correct, or request the deletion of your personal data. You also have the right to withdraw your consent for us to process your data at any time. If you would like to exercise any of these rights, please contact us using the details provided below.

Your rights include:

  • Access: Request a copy of your personal data that we hold.
  • Rectification: Request correction of any incorrect or incomplete information.
  • Erasure: Request the deletion of your personal data, subject to certain conditions.
  • Restriction of Processing: Request restriction of processing of your personal data in specific circumstances.
  • Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you have any concerns or complaints about how we handle your data, please reach out to us, and we will do our best to resolve them. If you’re unsatisfied with our response, you may also have the right to lodge a complaint with the relevant data protection authority.

9. Consent

By using our website and providing your personal information, you consent to the collection, use, and processing of your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

Textile Vetamax reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need further information, please contact us at:

Email: info@textilevetamax.com
Phone Number: 041-4344345
Address: 47 Jinja Road, 7153, Kampala, Kampala, Uganda

By using our website, you consent to this Privacy Policy and agree to the collection and use of information as outlined above.