Terms and Conditions for Textile Vetamax

Effective Date: January 11, 2025

Welcome to Textile Vetamax! These Terms and Conditions govern your use of our website and services. By accessing or using the Textile Vetamax website (https://textilevetamax.com) or any related services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must not use our website or services.

1. Introduction

These Terms and Conditions apply to all users, customers, and visitors of the Textile Vetamax website. They outline the rules and regulations that govern your access to and use of our site, products, and services.

By using the website, you confirm that you are at least 18 years old, or if you are under 18, that you have obtained consent from a parent or guardian to use the site.

2. Use of the Website

  • License to Use: Textile Vetamax grants you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not copy, distribute, modify, transmit, or create derivative works of the content without prior written permission from Textile Vetamax.

  • Prohibited Activities: You agree not to engage in any activity that may:

    • Violate any applicable laws or regulations.
    • Infringe upon the intellectual property rights of Textile Vetamax or any third party.
    • Disrupt the functioning of the website or compromise its security.
    • Use any automated means (such as bots or scrapers) to access or collect data from the website.

3. Product Information and Availability

  • Product Descriptions: We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we cannot guarantee the accuracy, completeness, or reliability of any product information on our website.

  • Product Availability: While we make every effort to ensure that our products are in stock, availability is subject to change without notice. In the event that a product is out of stock or unavailable, we will inform you and provide alternatives or offer a refund.

4. Pricing and Payment

  • Pricing: All prices on the website are displayed in Ugandan Shillings (UGX) or USD, depending on your location. Prices do not include taxes or shipping fees unless explicitly stated. Tax rates will be applied at checkout according to your location.

  • Payment Methods: We accept the following payment methods for purchases:

    • Credit and Debit Cards (Visa, MasterCard, American Express)
    • PayPal
    • Bank Transfer (for large orders)
    • Mobile Payment (for specific regions)

    By making a purchase on our website, you authorize us to charge your selected payment method for the total amount of your order.

5. Order Acceptance and Confirmation

  • Order Acceptance: When you place an order, you will receive an order confirmation via email. This confirmation is not an acceptance of your order but a notification that we have received your order request. We reserve the right to cancel or refuse an order at any time, for reasons including, but not limited to, product availability, errors in pricing, or suspicion of fraudulent activity.

  • Order Processing: Once your order is processed and shipped, you will receive an email with tracking information. Your order will be considered accepted once it has been dispatched.

6. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard and express delivery. Shipping costs are calculated at checkout based on the weight of your order and delivery location.

  • International Shipping: International orders are subject to customs duties, taxes, and other fees that may apply to the destination country. Customers are responsible for paying any additional charges upon delivery.

  • Shipping Delays: While we strive to deliver products on time, Textile Vetamax is not responsible for delays caused by third-party shipping carriers or customs inspections.

7. Returns, Refunds, and Exchanges

  • Returns: We offer a 30-day return policy for most items. Please refer to our Refund and Returns Policy for detailed instructions on how to return an item.

  • Refunds: Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method.

  • Exchanges: If you prefer an exchange instead of a refund, please contact our customer service team for assistance. Exchanges are subject to product availability.

8. Intellectual Property

  • Copyright: All content, including text, images, graphics, logos, and trademarks on this website, is the property of Textile Vetamax and is protected by copyright, trademark, and other intellectual property laws.

  • Trademarks: The Textile Vetamax name, logo, and product names are trademarks of Textile Vetamax. You may not use these trademarks without our prior written consent.

9. Privacy and Data Protection

At Textile Vetamax, we respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Limitation of Liability

To the fullest extent permitted by law, Textile Vetamax will not be liable for any indirect, incidental, or consequential damages, including but not limited to, loss of profits, loss of data, or business interruptions, arising out of or in connection with the use of our website or products.

11. Indemnification

You agree to indemnify, defend, and hold harmless Textile Vetamax, its affiliates, and their respective officers, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms and Conditions or your use of the website.

12. Modifications to Terms

Textile Vetamax reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use the website after any modifications, you agree to be bound by the updated Terms and Conditions.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Uganda, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Kampala, Uganda.

14. Customer Support

If you have any questions or concerns about these Terms and Conditions, please contact our customer service team: